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Contact US
Service |
Contact Information |
Availability |
| Email Support |
info@hvStar.net |
24 hours a day - 7 days a week
(Emails are answered within 1 working day) |
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Phone Support
|
1-801-938-6661 |
Mon-Fri: |
8:30am-9:30pm (HK Time)
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| Sun- Fri:
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5:30pm-6:30am (PST) |
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| Sat: |
8:30am-2:30pm (HK Time)
5:30pm-11:30pm (PST) |
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| Skype ID |
www.hvStar.com |
24 hours a day - 7 days a week |
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| Mailing Address |
hvStar.com
C/O Mo Tak Cheng
RM 614, Fu Tsui Hse, Wan Tsui EST
Chai Wan, Hong Kong |
24 hours a day - 7 days a week |
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| Company Address |
hvStar.com
13878, 229 Lane,
Maple Ridge, BC V4R 0A1
Canada |
24 hours a day - 7 days a week |
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Customer satisfaction
is very important to us. If you have any questions before or
after the purchase, our Customer Service staffs welcome you to
email or call us. We strive to answer all questions and resolve
any problems as quickly as possible.
However, due to high volume of daily incoming emails and time
zone difference, we may not be able to reply your emails
immediately. Please allow 1-2 business days for us to response.
If you do not receive any reply from us, please check your email
ensuring your mailbox has not reached full size.
Due to some ISP SPAM filter settings, you may not be able to
receive our replies; if you have problems receiving our emails,
you may need to use a different email account to contact us.
Our goal is to make
sure you are a happy customer and pleasant shopping with us.
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